This afternoon, patrons with over $5 in fines will receive a message like the one shown below. You may receive calls from patrons with questions about their fines and about food-for-fines.
Eric Melton,
Pay your overdue fees with non-perishable food items April 2-10.
One food item pays $1 in fees. Fees for damaged or lost items cannot be paid with food and are not included in the amount listed below.
Your current fees eligible for payment via food for fines:
$126.70
Staff
Johnston Public Library
515-278-5233
Tips for talking with patrons about fees during Food-for-Fines:
How do I quickly find and add up the eligible fees on a patron’s account? Here is a step-by-step guide for adding up fines and how to accept payment with food/personal care items. I’ve also printed it for the desks.
Remember to encourage patrons with lost items (You’ll see Replacement/Processing fees) to return items. Those fees can be reduced to a fine of $5, or less, per item, if they are returned. It is never too late to bring items back to the library.
We are collecting Food-for-Fines items at the Circulation Desk behind the Self-Check Kiosk.