I will be out of the country with limited access to email and phone from August 28 – Sept 6.
While I am gone specific areas of my responsibilities have been delegated to specific people. Since we are already a little short-staffed, it will work best if we can try to follow these lines of communication as closely as possible. This will help evenly distribute the work.
Dreama is in charge while I am out. She will be the person to contact with escalated general library issues – escalated behavior, building maintenance, human resources issues, library bills, etc.). Her cell phone is 515-422-6791.
For all scheduling needs that impact a desk (YS, PS, CIRC or Teen Sp), please contact Peg. For immediate issues(within the next 72 hours) please text her at 515-991-0713. If it is a minor thing more than 72 hours out, you can email her.
Mary Bush will be the main point of contact for escalated circulation questions – library charges (fines/replacement costs), accounts, and anything circulation-related. She has been promoted to Assistant Circulation Librarian. Her work email is bush@johnstonlibrary.com. If you need immediate assistance and Mary is not working, please remember that there are the Patron/Item needs assistance forms at the Circ Desk. Mary will follow up if you fill out one of those forms.
Beth and Peg are both available to back up any public desk with things outside desk duties. They are also happy to answer questions about desk duties while I am out.
Librarian in Charge – Remember that Assistant Librarians act as Librarians in Charge and are an immediate resource. There is an Assistant Librarian on staff at most times.