Tomorrow at noon, the City of Johnston will change Internet providers. This change will only affect staff Internet. It should not affect checking in and out via Polaris but other Internet-reliant tasks may be disrupted. I’ll be doing my best to work with database and other vendors tomorrow to ensure as little downtime as possible. I’ve included the message from city hall below.
Good Morning,
Tomorrow, Wednesday, November 2, we will be changing internet providers. This will entail switching out some equipment and will cause a disruption in service. In order to minimize the impact this has, we will begin the outage at noon tomorrow. We anticipate downtime to be about an hour. While email will be impacted by the internet outage, this should have no impact on the phone system or the network, just the internet. If you have internet specific tasks that you are responsible for, please keep the noon outage time in mind.
For those of you who receive city email on your cell phone, this switch may necessitate making a change to your email setup. Please contact Scott Richmann or myself and we can help facilitate that change.
Thanks for your patience while we work to improve our internet speed and reliability.
Please let me know if you have issues or concerns relating to this planned outage.
Cyndee