We are up and running with Self-Serve Holds.
For those of you that ever trap holds at your workstation: You will need to adjust a setting on your checkin screen>Tools>Options:
to select Hold Pickup Slip. You only need to do this once.
When a hold is trapped, a pick up slip will print. A call slip will print afterwards. The call slip lets you know the patron’s notification preference. Please place both slips in the book. If you find a random call slip, it technically should be shredded since it contains confidential information.
Please place holds on the black holds cart behind the Circulation Desk so that Circulation staff can determine if we need to call the patron and we can file the books on the holds shelf.
It would be helpful if you could remind patrons that they need to checkout the materials from the holds shelf at the Circ Desk or at the Self-Check Kiosk.
Okay probably more info than you needed, but now you know…
Let us know if you have questions.