A note from city hall:
Department Directors:
Please pass this information along to your employees in whatever manner is most efficient in your department.
I wanted to touch base on a few items related to the direct deposit emails. As most of you may be aware, we’ve had an issue where employees who are using their city email addresses for the direct deposit information aren’t receiving them at the time they’re sent because the emails get “stuck” in the quarantine filter. These emails are actually generated and sent through Incode, so we’re experimenting with whitelisting the IPs that Incode is using to hopefully resolve that issue.
With that being said, it’s probably a better practice to use your personal email addresses for these types of emails. This allows you access to the information whether or not you have access to your city email (think after hours, out on leave, passwords expiring, etc.). To facilitate that change, I have included a change form for employees to use to change to their personal email addresses. These can be returned to me at crhames@cityofjohnston.com.
And finally, you will notice that the next payroll stub emails will require you to enter the last 4 digits of your social security number to open the email. (At least that’s how it’s supposed to work!)