For those who don’t have a JPL email address or who do have one but don’t have outlook open while working at a public desk, there’s a new “Email a Patron” form in the lower right corner of the intranet. (This takes the place of the desk stats form which is going back to paper.)
Here are some examples of what you could use it for:
- Sending a patron a link to the Adventure Pass webpage or a link to a search of our website for a particular author
- Sending a patron information copied from the IRS website or the city’s website
The message will be delivered from the notices@johnstonlibrary.com email account which Molly and I monitor.
Let me know if you have any questions or suggestions.