If you are printing a hold slip and you notice that the patron’s name has letters with descenders (tails) that are being cut off, please edit the patron’s registration record to capitalize all the letters their first, last and middle names.
Then reprint the slip.
It is not your responsibility to catch all of these names. If you notice them, please change them. If you notice holds with names that are hard to recognize because letters are being cut-off, please take a minute to capitalize the names and reprint the hold slip.
Please let me know if you have questions.