Hey all,
Due in part to COVID-related reduction of services at some libraries, and in part because of transportation changes associated with the State Library of Iowa, interlibrary loans are averaging at least two weeks to get to a patron from the time the request is made.
When you have a patron who is requesting an ILL, it is probably a good idea to ask them if they need the item by a certain date. If the patron need an item sooner than 2-ish weeks, and it is available from another local library, that may be a better option for a patron to pursue.