Ideas for this week

Hi All! How is it going. Here is the plan for this week if you have time. This is optional:

• If you have not done so already, get signed up for Lynda.com and watch the following videos courses
  2. https://www.lynda.com/Business-tutorials/Empathy-Customer-Service-Professionals/2825032-2.html
  3. https://www.lynda.com/course-tutorials/Customer-Service-Mastery-Delight-Every-Customer/5040391-2.html
     1. This course is two hours. Just start with watching the third part titled “Ways to Generate Ideas, Part 2”
     2. Look at this Customer Service Self-Audit

• Attend one of these Zoom meetings if you can. We will chat about the trainings in relationship to our work. I’m also going to review the selection process and the purchase request process.
  1. 7 p.m. Thursday, April 23^rd
     1. Meeting ID978-3991-6904
     2. Meeting Password 410991
  2. 10 a.m. Friday, April 24^th
     1. Meeting ID988-6863-6595
     2. Meeting Password 390078

• If you are interested in taking home some Circ related projects, please email or text me. I have some projects that I am ready to box up and that you could pick up at the library. I have a few tasks that are just things you could work on from a computer and a few tasks that would require picking up a box of materials at the library. If you are interested in one of these jobs, please email or text me 515-210-4441.

I hope everyone is staying healthy and sane. Take care. I hope to see some of your later this week on Zoom.