We all know that what we do here makes a difference in peoples’ lives but we don’t often hear about it or witness it directly. Peg shared an email that is a good reminder of the impact of our work.
Dear Peg,
Thank you so much for your email and I am so very sorry that the DVD was cracked. I apologize that I did not catch that before I returned it. I checked it out for my father to watch and I am sure he didn’t realize it either. I will take care of the balance this week. I am so grateful it can be replaced so that others can enjoy it. I know that my dad truly enjoy watching all of the DVDs.
Speaking of my father, I thought I would just take a moment to write and say what a joy and a privilege it has been to check out so many wonderful DVDs and books for my father recently. He is 83 years old and a few months ago I was trying to think of some interesting things to share with him. He is in Iowa City and has never taken advantage of going to the library there. I stopped in to the Johnston Library and shared my thoughts with Lori (not sure of her last name.) She was so very helpful and was as enthused as I was to find some items that my dad would enjoy. Since then, I have checked out dozens of books and DVDS for him to watch and he has been delighted with all the interesting things he has learned and enjoyed reading about. It has given him new things to think about and share with others in conversation. He even called me last week to share a funny story that he had read about in one of the books. It came from a book about interesting facts about Iowans. He was laughing so hard as he was reading that page that I could barely understand what he was saying.
I have also enjoyed finding books on farming history and the 30’s as those have special meaning to him.
Every time that I check out items for him, I think to myself about how much those items would cost if we had to buy them.
All that to say that again, I am very sorry the item was damaged and I will take care of the fine quickly. I am certainly grateful for the library!
Sincerely,
Teresa Cramer