Patrons can apply for a digital library card from our website. The digital card application will typically be processed within 48 hours.
Applicants 14 and older
Residents of Johnston and rural Polk County will be emailed their credentials to log into digital content. They will also be mailed a physical card to use for curbside, browsing, and PC appointments. They will have 90 days after the library fully reopens to provide a photo ID and proof of address if they wish to keep the card active.
Applicants that reside outside Johnston and rural Polk County will be emailed their credentials to log into the website for placing holds for curbside. They will not have access to most digital content. They will be mailed a physical card to use for browsing and PC appointments. They will have 90 days after the library fully reopens to provide a photo ID and proof of address if they wish to keep the card active.
Applicants under 14
Residents of Johnston and rural Polk County will be emailed their credentials to log into digital content. They will also be mailed a physical card with a letter asking a parent or guardian to bring a photo ID and proof of address back to the library before the juvenile will be allowed to use the card to borrow physical materials at a browsing appointment. There will be a blocking note on the account that can be deleted when the parent/guardian provides their photo ID and proof of address. Please add the parent or guardians DL number to the DL number field.
Applicants that reside outside Johnston and rural Polk County will be emailed acknowledging their application was processed. They will not have access to most digital content. They will be mailed a physical card with a letter asking a parent or guardian to bring a photo ID and proof of address back to the library before the juvenile will be allowed to use the card to borrow physical materials at a browsing appointment. There will be a blocking note on the account that can be deleted when the parent/guardian provides their photo ID and proof of address. Please add the parent or guardians DL number to the DL number field.