Beginning in July, we will collect desk stats via the Intranet rather than with the paper forms currently located at each desk. On the Intranet, you should now see an overlay in the bottom right corner. Please take a look at the “help” document accessible via the red link above the top right corner of the overlay. I’m looking for feedback on functionality at this point–let me know what you think about how it works. We will discuss definitions of the four categories (which are quite different than those we currently use) at the June staff meeting.