A few patrons have returned Blu-ray discs noting that the disc is causing a pink screen on their TVs. We’ve checked the discs, and they’re playing fine on our equipment.
A pink screen is caused by a problem with the HDMI cable and/or the Blu-ray player’s connection settings. Suggest that the patron shut down and restart all of their AV components. The patron can also do a browser search for “blu-ray pink screen” to read more about possible solutions.