I will be conducting a Behavior Management Training on Sunday, March 29 from 11am-12pm in the Archive Room. I will review behavior management best practices, de-escalation techniques, and go over “scripts” for our most common interactions. If you would like to attend, please register so I have a rough idea of how many people will be there. This fulfills the Behavior Management Training for our All-Desk Training.
Registration Link:
https://www.johnstonlibrary.com/events/?event_page=registration&did=34982