Annually, libraries must submit stats to the State Library of Iowa. Some of those stats reflect interactions with patrons at service desks. Anyone who has worked the Ref Desk knows there is a stat sheet that staff make tic marks for a variety of interactions with patrons.
Starting today, each service desk (Circulation, Public Services and Youth Services) will have a new form taped to the desk. We’ll never be perfect and remember to record every interaction, but please do your best to remember to make a mark after a relevant interaction. These stats support the important and varied work we do everyday.
You may click on this link to review the form. Desk Stat Sheet effective 2024.02.01
I suspect there will be questions so PLEASE ask!
Peg