I will be out of the country with limited access to email and phone from August 28 – Sept 6.
Dreama is in charge while I am out. She will be the person to contact with escalated general library issues – escalated behavior, building maintenance, human resources issues, library bills, etc.). Her cell phone is 515-422-6791.
Mary Bush will be the main point of contact for escalated circulation questions – library charges (fines/replacement costs), accounts, and anything circulation-related. She has been promoted to Assistant Circulation Librarian. Her work email is bush@johnstonlibrary.com. If you need immediate assistance and Mary is not working, please remember that there are the Patron/Item needs assistance forms at the Circ Desk. Mary will follow up if you fill out one of those forms.