Molly, Beth, Kinney, and I met recently to update procedures related to patron PC use. The procedure linked below (and also linked under staff resources) defines responses to common scenarios. As I stressed to the department heads involved, it’s essential that we respond to patrons consistently across departments. Over time, feedback on what we’ve developed may lead to revisions. Until the procedure is formally revised, however, all staff should base PC use decisions on this set of rules which is effective immediately.
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