Beginning January 2, we will begin doing holds phone calls directly from the discharge station. When you check an item in and the receipt slip indicates that the patron should be called, just pick up the phone and make the call. Be sure to tell the patron the last date the hold will be available for pick up. Once contact is made or a voice message is left for the patron, place your initials on the receipt along with the date you called and put it on the holds shelf or on the top shelf of the black truck.
There will no longer be a person assigned to phone call duty. This procedure should be followed during the week and also on weekends.
Rita