We set up the Book Bike Laptop in the Commons for the staff working curbside to have access to Polaris. It can be shut down each day at the end of curbside.
All the staff working the “bouncer desk” have been explicitly instructed by Megan and Beth to share with browsers to use Self-Check. I think we will continue to have people use the Circ Desk for a variety of reasons. We can certainly give affirmations to browsers for using the self-check kiosks and remind people that there is a new self-check kiosk in the youth services area. If you have specific safety concerns about patron interactions and the Circ Desk, please reach out to me directly.
I have printed instructions for accepting credit card payments over the phone and placed them near the cash register. They can be found here.
James put together a little bit of information about using Slack. Please read it carefully and reach out to me with any questions. If you aren’t using Slack, it will be hard to stay in communication. Please take a few minutes to check Slack and the Intranet at the beginning of each shift and throughout your shift. Please let me know if need help building that time into your schedule.
I’ve updated the opening and closing procedures. Please read these documents before the next time you open or close.