Creating Appointments for Curbside and Other Library Services
Take a look at the document above and let your supervisor know if you have any questions. I’ve highlighted the purpose statement from the above document:
We will work as an interdepartmental team to:
- Serve every patron if they make an appointment or walk-up to the library
- Educate library users about our appointment system as the fastest, guaranteed service approach and walk-in appointments cannot be guaranteed
- Walk-in patrons may be asked to wait while we gather materials or if we have reached the maximum number of patrons in the building. That is OK.
- Facilitate communication between departments working the desks using Slack