Good Afternoon,
Not sure how up to date everyone is- so I’ll apologize if this is repeating information.
CenturyLink has discovered that their manhole is covered by a steel plate and concrete, so them gaining access is going to take some time. We’re waiting on an updated estimated time to repair.
Because I don’t see this being resolved today, nor probably tomorrow, we are working on a temporary forwarding solution.
The west fire station is not impacted by this outage, so we’re going to have CenturyLink forward the city hall number and public works through the west fire station. (We can only forward 2 numbers). Communication innovators will then build a ‘group’ to send those calls to. I spoke with Chief McDaniel and he is comfortable continuing to use the Polk County non-emergency number.
On the off chance that outage is going to last past Wednesday, I’ve got Communication Innovators working on a longer term solution.
Additional updates as the situation warrants.
Cyndee