We’ve had a few incidents recently of patrons using their phones to record interactions with staff. Patrons are within their rights to record public officials in public spaces as long as they’re not interfering with us doing our work (see http://www.dmlp.org/legal-guide/recording-police-officers-and-public-officials). If a situation arises, however, where the act of being recorded or something else about the situation makes you uncomfortable, feel free to step away and let another staff member finish the interaction.