Following incidents that result in patron suspensions of one week or longer, I’d like to hold a post-incident meeting with:
- the Dept. Head of Public Services and Youth Services and the Assistant Director
- staff who responded to the incident
The meetings will be held in-person or, if that’s not possible within a reasonable amount of time following the incident, via Google Docs or some other online medium.
The meetings will focus on questions like:
- What about the response was effective? What was ineffective?
- What would’ve made the response to the incident more effective?
- Would a change to policy or procedure make responding to similar incidents in the future more effective?
Notes from these meeting will be posted on the intranet.